Our Privacy Policy

Your Privacy

This is the website of Minerals and Geoscience Department Malaysia (JMG). One of our top priorities is making sure that the information we have about you is protected and secure. We value our relationship with you and are absolutely committed to preserving your privacy.

This page explains our privacy policy which includes the use and protection of any information submitted by visitors. If you choose to transact using our web site or send an e-mail which provides personally identifiable data, this data maybe shared where necessary with other Government agencies so as to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other Government agencies.

Information Collected

No personally identifiable information is gathered during the browsing of this web site except for information given by you via e-mail.

Access to all areas of JMG's website is free to all users. However, JMG may ask users to register for some services. If you decide to register for these services, or if you request information from us, you will be asked to provide certain information and details, including your name, company, title, country and e-mail address. We use such personal information for the following primary purposes:

1. To enable quick and convenient contact with customers who require specific follow-up services from us.
2. To create a record of personal information that can be used in future within our marketing department, in case the need for contact is necessary.3. To help us determine the number of visitors visiting each section of the websites for statistical purposes.

The privacy of our customers is of utmost importance to JMG. We never provide any user's personal information to a third party for commercial or other purposes and shall protect all such information consistent with applicable law. We have appropriate security measures in place in our physical facilities to protect against the misuse of information that we have collected from you. All financial information is kept in locked files or electronic files that are password protected. All confidential information sent via our website (such as credit card numbers) uses certification and encryption technology designed to make using your credit card as safe as possible on the Internet.

The use of this website may be monitored for computer security purposes. Gaining access to this website for the purposes of hacking (i.e., gaining unauthorized or illegal access to a system, directory  or file) is strictly prohibited and subject to criminal prosecution and civil penalties.

What Happens When I Link to Another Site?

This web site contains links to other websites. This privacy policy applies only to our site and you should be aware that other sites linked by this web site may have different privacy policies and we highly recommend that you read and understand the privacy statements of each site.

Changes to this Policy

If this privacy policy changes in any way, it will be updated on this page. Regularly reviewing this page ensures you are updated on the information which is collected, how it is used and under what circumstances, if any, it is shared with other parties.

If you feel that this site is not following its stated information policy, please contact us immediately. Please also contact us if you have any questions regarding this policy.